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PRIVACY POLICY

Introduction

At Softronics 7 Seven, we deeply value the trust bestowed upon us by our users and customers, especially when entrusting us with their Personal Data. This Privacy Policy elucidates our commitment to maintaining that trust and safeguarding their information.

Our Privacy Policy delineates the procedures governing the collection, utilization, and disclosure of both Personal and Non-Personal Data gathered from and about you. This encompasses your interactions with our online and/or mobile platforms, applications, services, and software, as well as any engagements via phone or in-person. Additionally, where permitted by applicable law and in accordance with this Privacy Policy, we may also obtain information from publicly available sources or third-party sources.

Who is Responsible for Your Information

This section delineates the roles of Softronics 7 Seven as a controller or processor of your Personal Information, as well as the entity responsible for your Personal Data.

For Job Seekers:

  • Softronics 7 Seven functions as a processor for specific processing tasks, such as managing your application materials submitted through Softronics 7 Seven’s application portal and your interview information when participating in an interview facilitated by Softronics 7 Seven.
  • These data are controlled by the Employer to whom you are applying. As a processor, we retain data until instructed by the controller to delete it.
  • Softronics 7 Seven serves as a controller for all other information provided during your usage of our platforms.

For Employers:

  • Softronics 7 Seven may act as a processor for designated processing activities, including handling Job Seeker applications submitted through Softronics 7 Seven’s application portal and data provided to Softronics 7 Seven via Candidate Import.
  • When utilizing our Candidate Import service, you will need to agree to a Data Processing Agreement (DPA) with Softronics 7 Seven outlining the terms of our relationship.
  • Softronics 7 Seven assumes the role of a controller for all other information provided during your usage of our platforms.

Important Definitions

  • Job Seeker: Individuals actively seeking employment opportunities, services, or information related to their personal job search within the scope of Softronics 7 Seven.
  • Employer: Entities or individuals seeking information concerning hiring or human resources, aiming to attract Job Seekers, or disseminating details about job openings.
  • Personal Data: Any information relevant to identified or identifiable individuals, encompassing data regarding engagement with Softronics 7 Seven’s services.
  • Special Category Data: Information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, and other sensitive data.
  • Non-Personal Data: Information unrelated to specific identified or identifiable individuals, typically business-related data.
  • Controller: The entity responsible for determining the purposes and means of processing data.
  • Processor: An entity processing data as directed by a controller.
  • Softronics 7 Seven: The entity encompassing all operations and services provided under the Softronics 7 Seven brand, including any subsidiaries or affiliated entities.

Data Collection and Usage

At Softronics 7 Seven, we gather diverse information to facilitate the delivery of our services, products, and features across our platforms. The types of Personal Data we collect and process may vary based on how individuals interact with our platforms.

If the provision of specific services or features requires Personal Data, we make this clear at the time of collection. Failure to provide necessary Personal Data may restrict access to certain features or services.

Information Gathered by Softronics 7 Seven

In adherence to relevant data protection regulations applicable to Softronics 7 Seven, we establish a legal basis for processing information. Our processing of your information is contingent upon different legal bases, contingent upon the outlined purposes as detailed in our Privacy Policy.

Retention of Your Information

When Softronics 7 Seven functions as a controller of your Personal Data, we retain this information until it is no longer necessary for its intended purpose or as mandated by applicable laws. Alternatively, we delete the data upon receiving your request.

The retention periods for your information, segmented by purpose, are detailed in the ensuing section. We consider various factors in determining suitable retention periods, including the purpose of processing, alternative means to achieve those purposes, the nature and sensitivity of Personal Data, and our legal obligations.

Personal Data We Collect from All Users

  • Account Management Data: Login credentials, permissions, and associated actions like account creation, information updates, service requests, and account changes.
  • Activity Data: User activities, including visited areas, interaction details, and the duration of these actions, with a focus on fraud prevention and service enhancement.

Retention Period: Account management data is retained for the lifetime of the account, while activity data is retained throughout the user’s account lifetime.

Communication Data

What we collect: Softronics 7 Seven gathers communication data encompassing interactions conducted through various channels, including Indeed’s platform, third-party messaging services, applications, websites like WhatsApp or LINE, and telephonic conversations, SMS texts, emails, and notifications. Please note: The user’s relationship with third-party services is solely governed by their agreements with the operators of those platforms.

How we use it: We collect, analyze, process, profile, and store communication data, leveraging automated methods where applicable.

Why we process it: The processing of communication data serves several purposes:

  • Facilitating job applications and assisting employers in finding suitable candidates.
  • Sending relevant Job Listings and job applications to Job Seekers, and applications to Employers.
  • Distributing pertinent marketing emails.
  • Enhancing the functionality and services offered by Softronics 7 Seven.

Legal basis: Our processing activities are grounded in our legitimate interests in delivering valid and pertinent services to users and continually enhancing our products and services. Users are provided with the option to opt out of marketing messages. In cases where calls are recorded, consent is obtained from the user.

Retention Period: Communication data is retained for the duration of the user’s account lifetime, ensuring continuity in service provision and adherence to our commitment to user privacy and data integrity.

Contact Information

What we collect: Softronics 7 Seven gathers contact information comprising your name, phone number, email address, and physical address.

How we use it: We collect, process, and securely store your contact details.

Why we process it: The processing of contact information serves various purposes:

  • Sending marketing and transactional emails, as well as reminders.
  • Creating user accounts as per your direction.
  • Conducting or coordinating interviews, particularly for users utilizing the Indeed Hire product.
  • Providing services related to campaigns sponsored by Softronics 7 Seven, including distribution of materials or prizes.
  • Establishing a complaint handling system.
  • Contacting businesses to enhance our services.

Legal basis: Our processing activities are founded on different legal bases:

  • Transactional emails are sent in fulfillment of contractual obligations.
  • Marketing emails are sent based on our legitimate interest in promoting and enhancing our services.
  • Reminders for interviews and events are subject to user consent.
  • Job alerts sent via email are also subject to user consent.
  • Account creation and interviewing processes are performed in line with contractual obligations.
  • In certain markets, user consent may be sought for services related to campaigns sponsored by Softronics 7 Seven.
  • Contacting users, including by post, is based on legitimate interest and, in some cases, contractual obligations.
  • The establishment of a complaints handling system aligns with legal requirements in Japan.

Retention Period: Contact information is retained for the duration of the user’s account lifetime, ensuring continued access to services and compliance with data retention policies.

Device Information

What we collect: Softronics 7 Seven gathers device information including IP address, device ID, user agent, device name, device type, telephone number, country, and any additional information provided by the user.

How we use it: We collect, process, and securely store device information.

Why we process it: Device information serves several purposes:

  • Fraud prevention measures.
  • Administration of user accounts and enhancement of user experience by providing relevant Job Listings based on device location.

Legal basis: Our processing activities are grounded in our legitimate interests to maintain the safety and security of our sites, as well as to offer valid and relevant services to our users.

Retention Period: Device information is retained for the duration of the user’s account lifetime to ensure ongoing access to services and to adhere to data retention policies.

Location Data

What we collect: Softronics 7 Seven gathers location data, including “coarse” location data which is collected and stored, and “precise” location data which is collected but not stored against user accounts.

How we use it: The collected location data is utilized to enhance user experience by providing more relevant Job Listings based on the user’s geographical location.

Why we process it: Our primary purpose for processing location data is to improve the job search experience for users by presenting them with Job Listings that are geographically relevant to their current location.

Legal basis: We collect location data only when users have not explicitly indicated their preference not to share it. This collection is aligned with our legitimate interests in offering personalized and tailored services to our users.

Retention Period: Location data is retained for the duration of the user’s account lifetime to ensure ongoing access to services and to comply with data retention policies.

Messaging Data

What we collect: Softronics 7 Seven collects messaging data, encompassing messages sent on the platform, as well as those facilitated through the Applicant Tracking System (ATS) connected with Softronics 7 Seven’s service and via the messaging Relay Service.

How we use it: The collected messaging data undergoes processing, monitoring, review, storage, and analysis, including automated processes.

Why we process it: Messaging data is processed for various purposes, including:

  • Data analysis and quality control.
  • Enforcement of site rules and policies.
  • Content moderation.
  • Overall improvement of Softronics 7 Seven’s products and services.

Legal basis: Softronics 7 Seven relies on its legitimate interest in maintaining the safety and security of its platform. Messaging data monitoring is an essential aspect of fulfilling contractual obligations. Depending on applicable laws, consent may also be relied upon.

Retention Period: Messaging data is retained for a period of 5 years.

Payment Information

What we collect: Softronics 7 Seven collects payment information, including the last four digits of your payment card and other verification data.

How we use it: This information is utilized when users engage with chargeable services, facilitating payment processes and account verification. Softronics 7 Seven ensures that it never stores users’ full card numbers.

Why we process it: The primary purpose of processing payment information is to enable payment for chargeable services.

Legal basis: Softronics 7 Seven processes payment information to comply with legal obligations concerning financial reporting and valid legal information requests.

Retention Period: The retention period for payment information is determined by applicable legal requirements.

Scheduling Information

What we collect: Softronics 7 Seven collects scheduling information, which includes your availability and responses to calendar invitations for interviews. This may include data from third-party calendar providers if you choose to link them to your account.

How we use it: The collected scheduling information is processed and stored by Softronics 7 Seven.

Why we process it: The primary purpose of processing scheduling information is to facilitate interviews scheduled through and held on Softronics 7 Seven’s interview platform.

Legal basis: Softronics 7 Seven collects this information to enable Job Seekers to interview with Employers as part of the performance of a contract.

Retention Period: The scheduling information is retained for the lifetime of the account.

Telephone Data

What we collect: Softronics 7 Seven collects telephone data when a Job Seeker or Employer is contacted through Softronics 7 Seven’s telephone Relay Service. This includes information about whether a call was answered and call duration. However, Softronics 7 Seven does not record calls made through the Relay System.

How we use it: The collected telephone data is processed and stored by Softronics 7 Seven.

Why we process it: The primary purpose of processing telephone data is to facilitate contact for submitting applications, conducting job interviews, or other communication related to a Job Listing.

Legal basis: Facilitating contact is undertaken based on the performance of a contract, and processing information on whether a call was answered is pursuant to Softronics 7 Seven’s legitimate interest in providing its services. Depending on applicable law, Softronics 7 Seven may also rely on the user’s consent.

Retention Period: Telephone data is retained for the lifetime of the account.

Authentication Data

What we collect: Softronics 7 Seven collects authentication data when users utilize single sign-on (SSO) to log into their Softronics 7 Seven account. This includes the user’s name, profile picture, public profile information, and email address obtained from their SSO account.

How we use it: The collected information from the user’s SSO account is stored by Softronics 7 Seven to authenticate the user as a valid user of both Softronics 7 Seven and the third-party SSO provider.

Why we process it: The primary purpose of processing authentication data is to streamline the login process into Softronics 7 Seven, making it both easier and more secure for users.

Legal basis: Softronics 7 Seven relies on the user’s consent for the processing of authentication data. Users have the option to adjust their SSO account settings if they no longer wish to share data with Softronics 7 Seven from their SSO account.

Retention Period: Authentication data is retained for the lifetime of the user’s account, or until the user chooses to unlink their accounts.

User Feedback and Satisfaction Data

What we collect: Softronics 7 Seven collects user feedback and satisfaction data, which includes ratings and plain text feedback on how the services provided by Softronics 7 Seven can be improved. Additionally, Job Seekers have the ability to report jobs for various reasons, such as inaccuracies or offensive content, and provide plain text feedback about the reported jobs.

How we use it: The collected feedback and satisfaction data is processed, monitored, reviewed, stored, and analyzed by Softronics 7 Seven, including through automated means.

Why we process it: The primary purpose of processing user feedback and satisfaction data is to improve the quality of Softronics 7 Seven’s Sites and services based on user input and suggestions.

Legal basis: Softronics 7 Seven relies on its legitimate interest in operating, managing, and improving its Sites and services as the legal basis for processing user feedback and satisfaction data.

Retention Period: User feedback and satisfaction data are retained for the lifetime of the user’s account.

Data Received Through Your Use of the Sites via APIs and Similar Technologies

What we collect: Softronics 7 Seven collects data received through your use of the Sites via APIs and similar technologies.

How we use it: The collected data is analyzed, processed, and stored by Softronics 7 Seven.

Why we process it: Softronics 7 Seven processes this data for fraud prevention purposes and to enhance and improve the services offered on its Sites.

Legal basis: The processing of this data is based on Softronics 7 Seven’s legitimate interest in protecting and improving its Sites.

Retention Period: The collected data is retained for the lifetime of the user’s account.

Information we collect about Job Seekers:

Application Data:

What we collect: Softronics 7 Seven collects application data, including resumes and other materials submitted during job applications through Softronics 7 Seven’s platform. This encompasses user activity related to the application process, as well as any scheduling or participation in interviews.

How we use it: We process and, when necessary, store the application data provided by users. In certain instances, this data may be stored on behalf of the Employer.

Why we process it: Our primary goal is to facilitate users’ job applications by leveraging the application data provided. Additionally, we utilize this data to assist Employers in finding relevant candidates and to enhance our service offerings.

Legal basis: Processing application data is essential for the performance of a contract, as these data are critical for users to effectively apply for jobs through Softronics 7 Seven’s platform. Furthermore, we rely on our legitimate interests in delivering a valuable and pertinent service to our users.

Retention Period: Application data is retained for the duration of the user’s account existence.

Application Screening Data:

What we collect: Softronics 7 Seven collects application screening data, which includes the responses provided by users to screening questions.

How we use it: We transmit your screening data to the respective Employer and may also listen to and analyze the recordings.

Why we process it: The processing of screening data serves two main purposes: to enhance our service offerings and as an integral component of the application process for a Job Listing.

Legal basis: Softronics 7 Seven processes screening data based on the contractual agreement between Softronics 7 Seven and the Employer. Additionally, we rely on our legitimate interest in continuously improving our services.

Retention Period: Screening data is retained for the duration of the user’s account lifetime.

Assessment Data:

What we collect: Softronics 7 Seven gathers assessment data, comprising the outcomes of Indeed Assessments completed by users during the application process.

How we use it: We undertake the collection, analysis, processing, profiling, and, where applicable, storage of your assessment data.

Why we process it: The processing of assessment data is twofold: to aid in finding Job Listings that are more pertinent to your profile and as an integral part of the application procedure for a Job Listing.

Legal basis: Softronics 7 Seven processes assessment data based on the contractual agreement between Softronics 7 Seven and the Employer. Additionally, we rely on our legitimate interest in utilizing data for analytical purposes to furnish Job Seekers with a valuable and pertinent service.

Retention Period: Assessment data is retained for the duration of the user’s account lifetime.

Profile Data:

What we collect: Softronics 7 Seven collects profile data, which includes your resume, photo (if provided), preferences, qualifications, and assessments information, and any other data included in your profile.

How we use it: We collect, store, process, and analyze your profile data.

Why we process it: Softronics 7 Seven processes profile data to assist you in finding more relevant Job Listings, send you invitations to apply to certain jobs, and provide suggestions when you apply for jobs on third-party websites using our mobile software.

Legal basis: The processing of profile data is necessary for the performance of a contract as these data are essential to help you find jobs.

Retention Period: Profile data is retained for the lifetime of your account, or until you choose to remove your profile information.

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